FAQs

Frequently Asked Questions

WE HAVE ATTEMPTED TO ANSWER ANY QUESTIONS YOU MAY HAVE, BUT PLEASE FEEL FREE TO CONTACT US IF THERE IS ANYTHING ELSE YOU WOULD LIKE TO KNOW.

When will my order arrive?

Your content goes here. Edit or remove this text inline or in the All orders placed on a week day before 11am will be shipped that day, orders placed after this time will be send the following day.  Any orders placed over the weekend will be send out first thing on Monday.  UK & Northern Ireland orders will be sent tracked and will arrive within 3 days.  The republic of Ireland and the rest of Europe, please allow up to 5 days.  The United States and Canada will take 7 days.module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Do you offer exchanges & refunds?
We want you guys to love our candles? If for any reason you want to exchange or return your purchase, please email us at info@thebeardedcandlemakers.com. Unfortunately we cannot accept returns on third party products.
Can I become a stockist?

If you are interested in becoming a stockist, please send us an email to info@thebeardedcandlemakers.com and someone will be in touch with 24 hours.

What is the best way to burn one of your candles?

The first time you burn your candle, its really important to keep it lit, until the entire surface is liquid.  This will help the candle burn down smoothly without residual wax sticking to the inside of the container (tunnelling).  Each time thereafter, do the same, keep it lit until the whole surface is liquid. If your burn your candle for approx 3 hours at the time and trim your wick to 1/4″ that will keep you right.

What is the best way to extinguish a candle?

We would recommend using a snuffer to extinguish your candle, by starving the flame of oxygen the flame with go out.  This helps to keep the wick intact and won’t damage it.  If you don’t have one, blow it out very gently and put the lid on to contain the smoke.  Once cooled if some fragements of the wick are on the candle’s surface, remove these.

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Irish Collection

A range of scents inspired by Ireland's landscapes, stories and people. Ireland is a place born of myth and legend, immersed in stories that tell us who we are, and we bring them to life through scent.

Book Lovers Collection

Our Book Lover's Collection is a bibliophile's dream. Each candle is inspired by a favourite literary classic. A perfect companion to your favourite book.

Irish Botanical Candle Studios

A range of candles inspired by Ireland's stunning flora. Made using an almost alchemical style of scent blending, these candles bring scent to life in a whole new way.

Christmas & Gift Boxes

Explore our Christmas candles along with a curated selection of gift boxes.

The Weekenders

A collection of candles inspired by the best weekends, when you're free to head off adventuring or curl up with a good book. Each comes with an illustration from the very talented O.S. Illustrations.

Matches + Homewares

A stunning collection of matches from the iconic Archivist letterpress printers, oil burners, soaps, woolly socks and the cosiest of Irish woollen blankets.

Autumn & Winter Collection

Our monthly candle subscriptions come in all shapes and sizes. From gorgeous seasonal subscriptions sent out each equinox and solstice to surprise candle-of-the-month subscriptions.

Beeswax Candles

Our beeswax taper candles are hand rolled in our studio.

My Blog

World Book Day 2021

World Book Day 2021

Happy World Book Day. A great opportunity to share some of our upcoming book inspired scents.

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